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The Best Family Phone Plans for 2024: Exploring Tello Mobile’s Affordable Family Plans

In an era where staying connected is more crucial than ever, finding the perfect family phone plan can be a daunting task. With numerous providers and options flooding the market, navigating through the sea of choices requires careful consideration. Amidst this plethora of offerings, Tello Mobile stands out as one of the top contenders due to the unbeatable prices and unmatched flexibility of their phone plans.

Below, we explore why Tello Mobile’s offerings are not only competitive but also excel in meeting the diverse needs of modern families. From budget-friendly packages to customizable features, Tello Mobile presents a compelling option for families seeking reliable connectivity without breaking the bank.

Tello Mobile Family Plans

Build Your Own PlanFor GrandparentsFor TeensFor StudentsFor Parents
PriceFrom $5 to $25/mo$8/mo$12/mo$19/mo$25/mo
Data No data to Unlimited1GB5GB10GBUnlimited
MinutesNo minutes to Unlimited500 minutes300 minutesUnlimitedUnlimited
Free HotspotYesYesYesYesYes
Wi-Fi CallingYesYesYesYesYes
Unlimited TextsYesYesYesYesYes

Tello Features At A Glance

  • Affordable pricing: Phone plans range from $5 to $25 a month. No hidden fees.
  • Customizable plans: Flexible phone plans that you can upgrade/downgrade whenever you want.
  • No contracts and lock-in period: No commitment and you can cancel anytime.
  • Coverage: 4G LTE/5G coverage.
  • Included: Free Hotspot, Wi-Fi calling, eSIM (compatible phones), international calling to 60+ countries.

Plans & Pricing

With Tello, you can customize your family’s phone plans.

Tello Mobile offers a wide range of plan options, including their build your own plan that you can customize yourself, as well as ready-made plans that you can just choose from. You have the option to combine minutes and data to suit every family member’s needs. Here’s a breakdown of their minutes and data options.

  • Data: Unlimited, 10GB, 5GB, 2GB, 1GB & no data. The Unlimited data plan offers 35GB at full speed and will slow down once that number is reached.
  • Minutes: Unlimited, 500 minutes, 300 minutes, 100 minutes & no minutes. All plans come with free text.

You can choose any combination of minutes and data—the monthly price ranges from $5 to $25 a month.

They also offer ready-made plans if you don’t fancy customizing your own. Here are Tello Mobile’s bestsellers:

  • Economy: 1GB + Unlimited Talk & Text at $9/mo
  • Value: 2GB+ Unlimited Talk & Text at $10/mo
  • Smart: 5GB + Unlimited Talk & Text at $14/mo
  • Data: Unlimited Everything at $25/mo (this plan comes with 35GB of high speed data and 5GB of free hotspot)

In addition to these popular plans, Tello Mobile also offers pre-made plans for family members with varying needs and requirements.

Tello phone plans can be downgraded or upgraded anytime you want. You can also cancel whenever you need to as there’s no contract or lock-in period. There’s no hidden fees with Tello as well, so you don’t have to worry about excess fees when it’s time to pay the bill.

Setup and Activation

Setting up a Tello account is easy, and you have the option to buy a new phone or keep your old one.

Getting a Tello Mobile phone plan is an easy and straightforward process. First step is to choose a plan. If you don’t have an account with Tello yet, then you will be prompted to create one. It’s easy as all you’ll have to provide is an e-mail address.

Once you’re logged in, you can then review your order details. If your account is newly created, then you’ll have to set up a new Tello line. Once the service has been activated, you can then port your number.

After that, you have the option of buying a new phone or keeping your old one. If you opted to keep your old phone, you’ll need to perform a compatibility check on this page to make sure that it will work with the service.

Last step is to choose between an eSIM or a SIM card. If your phone is compatible with an eSIM, activation is fast. You’ll be able to scan an activation QR code from your Tello account and you can start using the service right away. If you go with a traditional SIM card, then you’ll have to wait for the package to be mailed to you. Shipping options include standard free shipping within 3-5 days or expedited shipping for a small fee.

Once the package arrives, you can then enter the activation code located at the back of the SIM card. Then you’re done.

Performance and Reliability

Tello Mobile offers users access to T-Mobiles 4G LTE/5G network.

Tello’s affiliation with T-Mobile’s expansive network ensures extensive coverage across much of the United States, although data speeds may vary depending on geographical location. To determine coverage availability in your area, you can visit Tello’s coverage checker and map.

Regarding Tello’s performance, users experience seamless text messaging, audio and video calls, and social media app usage while connected via either 4G LTE or 5G networks. While the audio quality of phone and video calls may not be exceptional, they are functional without any major issues. There are no instances of undelivered texts or dropped calls, even under conditions of limited signal strength.

Tello customers enjoy the added benefit of using their mobile devices as hotspots at no extra cost, a feature for which many other carriers typically charge. However, it’s important to note that hotspot usage will deduct from the monthly data allocation. Browsing online and streaming YouTube videos while connected to a Tello hotspot is seamless. Additionally, Tello supports Wi-Fi calling through its dedicated My Tello app.

Customer Service

Tello offers phone, e-mail and 24/7 chat support.

Tello is an online company, as such, there are no physical stores that you can visit. However, they do offer a 24/7 chat feature on their app, as well as support through phone and e-mail. The app also allows you to manage your plans as well as access the store if you want to make additional purchases.

You can also contact them via their website’s Contact Us page.


Tello Mobile is a standout option for families that want flexible and affordable phone plans.

With an array of affordable plans and unmatched flexibility, Tello Mobile caters to the diverse needs of modern families without burdening them with hidden fees or long-term contracts. Whether it’s the freedom to customize plans according to individual preferences or the assurance of reliable connectivity through T-Mobile’s expansive network, Tello delivers on its promise of affordable yet dependable service.

Moreover, the simplicity and convenience of setting up a Tello account, coupled with the option to bring your own device or choose from a selection of new and refurbished phones, underscore Tello’s commitment to providing a hassle-free experience for its customers. Whether you opt for the convenience of an eSIM or the traditional reliability of a physical SIM card, activating your service with Tello is a straightforward process that ensures minimal disruption to your connectivity needs.

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Carlo Salvador

Senior Editor at Compare Before Buying. Writer and researcher passionate about fitness, gaming and music.