Pipedrive is one of the leading CRM providers in the industry today. Their app is used to manage customer data that help you build relationships with your clients. If you’re always updated on the needs and wants of your customers, and can serve them quickly, then you have an edge over your competitors.
The software has an intuitive app that makes it easy to use for anyone and has several features like lead prioritization and common third-party app integration. To get you started on Pipedrive, they will offer a 14-day free trial to new users – no credit card required.
But they’re not alone in the CRM business. There are several others, like Monday.com and Salesforce, that you can try. Read on below to see a list of other excellent CRM software available online.
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Pipedrive Alternatives Comparison Chart
 |  |  |  |  | |
| Monthly cost | Check Price at Pipedrive | Check Price at Monday.com | Check Price at NetSuite | Check Price at HubSpot | Check Price at Salesforce |
| Free trial | 14 days | 14 days | None | Unlimited | 30 days |
| Best Feature | Simple and easy to use lead management | Easy customization to match your business process | Customized plan based on your business needs | Basic plans are free to use for life | Integrated services for sales, customer service, and marketing management |
| 24/7 Support | All plans | All plans | Included | Starter plan and up | Top plan only |
| Mobile app | Android and iOS | Android and iOS | Android and iOS | None | Included |
| Custom reports | Top 2 plans | Top plan only | Included | Top 2 plans | All plans |
Monday.com
Easy to use and highly customizable user interface to match your existing process and workflow.
Primarily, Monday.com is designed for managing teams. If you have a sales team, they can use the features of this software to track and manage leads and orders. Similar to Trello, another popular project management service, this software uses boards that you can customize so that it will match your business processes and workflow.
Automation is also supported by this platform so that you will not miss out on any opportunities that come by. It also integrates to a lot of third-party applications. Zoom, Slack, Microsoft Teams, Outlook, Excel, Dropbox, Trello, Mailchimp, Facebook ads, Google Suite, and Shopify are some of the services that work with them.
They also boast 24/7 customer support with an average response time of 10 minutes – making sure that your team will have limited disruptions in case of errors. Monday.com offers a 14-day free trial with no credit card required, and then costs $8/month/user, for a minimum of 5 users.
Oracle NetSuite
Custom software solutions designed for big companies with multiple teams.
Oracle is an established software company with a distinguished history as a software provider to many major companies. You can be assured that NetSuite is a reliable service because of the support that it receives from Oracle.
Because of the capacity of their mother company, Oracle NetSuite is the only service here that offers a complete business solution – sales, marketing, customer service, automation; you name it, they have it.
Having a single vendor that will service all your needs makes for an efficient system. The potential of having issues because of cross-compatibility requirements between different services is minimized.
Because of this corporate approach, Oracle NetSuite only offers customized pricing for their clients. You will have to contact the company directly to secure a quote. This may scare off potential clients, especially new companies, because of the perceived high cost of their services.
HubSpot CRM
Its free basic plan is best for individuals and small businesses who are just starting out.
The best thing about HubSpot CRM is that it has a free version – it only offers basic functionality but you can start using it without having to shell out a single dollar. If you want to use its more advanced features, you will have to pay $50/month for 2 users.
Several of the features that HubSpot offers include connecting your services to the CRM so that you could easily track your sales processes – whether it is email, social media, personal messaging, or even your website, it can be linked. You can also set automatic commands that can be triggered by events, such as receiving emails, so that you won’t miss out on any opportunity.
Connecting to your existing processes and workflow is easy, so migrating to HubSpot will not require too much effort. Tasks like importing emails and leads are simple to do and can be achieved in just a few moments.
Salesforce
Unified services at an affordable rate, with integration to common third-party applications.
Salesforce is another CRM option that offers integrated services – they have sales, customer service, and marketing management software that all work together. Integration with popular apps, such as Google Cloud, Slack, QuickBooks, LinkedIn, and Dropbox, among others, is also included.
They also allow you to build your own app on their platform. When your customers use that, their data will automatically be updated on their server and you can use that to build a better relationship with your clients.
Plans are available for all kinds of businesses, from small startups to huge companies with hundreds of workers, Salesforce can match your needs. This is also good for your company if you plan to scale in the future. With their capability to expand as you do, you avoid the time consuming and expensive process of migrating from one platform to another in the future.
If you want to try Salesforce, they have a 30-day free trial, after which you will have to pay $25/month/user to continue availing of their services.
Verdict
We recommend Salesforce and HubSpot CRM as viable alternatives to Pipedrive.
If you’re not happy with Pipedrive, I would recommend Salesforce for your team. It offers integration with your other departments, such as marketing and customer service, while giving you an easy way to build an app for your customers. With their capability to serve big teams, you can use Salesforce as you continue to expand your business.
However, if you’re new to business and trying to explore services, HubSpot CRM is a good starting off point because it’s free for life. Should you choose to stick with them as you expand, they also offer a suite of services that can grow with your business – but at double the offering price of Salesforce.
FAQs
Oracle NetSuite, Salesforce, Monday.com, and HubSpot CRM are good options to consider. You can scan through the comparison chart for a quick overview of the details of our review.
If you don’t want to spend, go for HubSpot CRM. It’s free for life. Be aware though that if you wish to upgrade your services, it costs double the monthly subscription fee of the other options.
Oracle NetSuite provides the most comprehensive and customizable CRM among those listed here. You will have to contact them directly to get a quote for your organization.
Monday.com works like Trello – you use boards and cards to organize your clients. They also employ automation so you don’t have to do everything manually.